At Glovve, a B2B digital platform operated by Writer Relocations the entity of Writer Business Services Pvt. Ltd, a company incorporated and registered under the provisions of the Companies Act, 1956 and validly existing under the provisions of the Companies Act, 2013. We are committed to safeguarding your privacy. This Privacy Policy outlines the types of information we collect, how it is used and shared, and the measures we take to protect it. By accessing or using the Glovve app or website, you agree to the terms of this Privacy Policy.

1. Scope and Applicability

This Privacy Policy applies to all users of the Glovve app and website who engage with the platform for relocation-related services, including inquiries, bookings, and tracking orders.

2. Information We Collect

We collect the following types of information to deliver and enhance our services:

a. Information You Provide

Business Details: Includes your name, company name, email address, phone number, and other details provided during account registration or service inquiries.
Service Details: Includes information related to relocation requirements and booking preferences.

b. Automatically Collected Information

Usage Data: Information such as IP addresses, browser type, device identifiers, and pages visited to analyze and improve platform performance.
Cookies and Tracking Technologies: Data collected through cookies and similar technologies to personalize user experience and streamline operations.

c. Third-Party Information

Vendor Data: Information obtained from empaneled vendors and service providers involved in fulfilling your relocation needs.

3. Purpose of Data Usage

Your information is used for the following purposes:

To process and manage relocation inquiries and bookings.
To generate and provide detailed quotations for requested services.
To facilitate service delivery through Writer Relocations or its empaneled vendors.
To provide order tracking and status updates in real-time.
To improve platform functionality and user experience.
To comply with legal and regulatory requirements.

4. Information Sharing and Confidentiality

a. With Service Providers

Your information may be shared with third-party vendors empaneled on the Glovve platform to execute relocation services. Business clients will not be informed whether services are delivered directly by Writer Relocations or through its vendors, ensuring seamless and professional service.

b. For Legal Compliance

We may disclose your information if required to do so by law or if we believe such action is necessary to:

Comply with legal obligations or respond to legal processes.
Protect the rights, property, or safety of Glovve, Writer Relocations, or others.
Address potential violations of our terms of service.

c. During Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, subject to the terms of this Privacy Policy.

5. Data Security

We implement robust technical, administrative, and physical safeguards to protect your information from unauthorized access, misuse, disclosure, or destruction. Despite these efforts, no system can be entirely secure, and we cannot guarantee absolute data security.

6. Data Retention

We retain personal and business information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Upon request, we will delete or anonymize information, subject to applicable legal requirements.

7. Your Rights

Depending on applicable laws, you may have the following rights concerning your information:

Access and Rectification: Request access to and correction of your data.
Erasure: Request deletion of your information, subject to legal and operational constraints.
Restriction: Restrict or object to certain data processing activities.
Portability: Request transfer of your data to another service provider.
Withdrawal of Consent: Withdraw consent where processing is based on prior consent.

To exercise these rights, please contact us at sales@glovve.com.

8. Third-Party Links

The Glovve platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their respective privacy policies.

9. Children's Privacy

Glovve is designed for business clients and is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with an updated "Effective Date." Your continued use of the platform constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: sales@glovve.com

Address: 105, Dr Babasaheb Ambedkar Marg, near Voltas House, Ghodapdeo, Lal Baug, Parel, Mumbai, Maharashtra 400033

YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTOOD, AND ACCEPTED THIS AGREEMENT AND THAT BY USING OR ACCESSING THE GLOVVE WEBSITE AND/OR APPS, YOU ARE AGREEING TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH HEREIN.

Privacy Policy for Glovve App and Website